Price Match Guarantee

Welcome to (the website). ECOVACS ROBOTICS HOLDINGS LIMITED (“ECOVACS”, “we”, “us” and “our”) provides price match guarantee within our website!
We’ll match the product price if you buy a qualifying model at then find the identical model for lower price at
We'll refund you the difference if the below terms are satisfied:
•    The price match guarantee is only valid for 30 days after you purchase.
•    If we lower our ECOVACS Official online price within 30 days of your purchase, we will match our lower price, upon request.
•    The product you purchased and the product advertised at a lower price must be within the same Territory of United States.
•    Product must be a matching brand, model number and color to qualify as it appears on official ECOVACS online store.
•    We need you to provide the order number or email used when placing an order at to check and refund.
Our Price Match Guarantee does not cover:
•    ECOVACS ALL Accessories and Parts
•    Lower price which is the result of a violation of ECOVACS advertising policy or if doing so would result in a violation of a ECOVACS policy where the law permits.
Contact customer service to refund the difference:
•    Email:
•    Mon-Fri, 9:00 - 21:00;  Sat-Sun, 9:00 - 18:00 EST
* ECOVACS reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed.


Rates from 0–36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR or 4 interest free payments of $200 every 2 weeks.