Promotion Types and Definitions

1, Coupon Codes

a. Regular Coupons (Coupon)
Definition: Discount coupon codes that deduct a fixed amount or percentage from the order total. Manual code entry is required at the checkout page.
New user code：ECOVACS5, 5% off for your first order at checkout is regular coupon.
Display Location: Product detail pages, "Discount Coupon" section in the user account (subject to operational adjustments).
Usage Rules:
Limited to one coupon per order.
Cannot be combined with other coupons of the same type; however, they can be stacked with other promotion types.

b. Vouchers
Definition: Electronic cash vouchers issued free of charge or purchased, which directly offset the order value.
Display Location:  "My Coupons" section in the user account (login required).
Usage Rules:
Limited to one voucher per order.
Cannot be combined with vouchers of the same type; stackable with other promotion types.

c. Free Gift Vouchers
Definition: Electronic coupons redeemable for free items (e.g., accessories) via a unique code.
Distribution: Issued through campaigns or targeted notifications.
Usage Rules:
Subject to specific redemption conditions.
Cannot be combined with free gift vouchers of the same type; stackable with other promotion types.

2, Reward Points
Definition: Virtual points earned through purchases or by completing tasks.
Redemption: Can be used to deduct order value or exchange for specified benefits (refer to https://www.ecovacs.com/us/ecovacs-club/ecovacs-points for more details on points).
Usage Rules:
100 points = $1
Applied during the final checkout stage (up to 30% discount on main products, 10% on accessories). 

3, Promotional Strategies

a. Threshold Discount
Definition: Tiered discounts based on the number of items purchased (e.g., 10% off for 1 item, 15% off for 2 items).
Trigger: Automatically applied when the specified quantity thresholds are met.
Usage Rules:
Given priority in discount calculations and can be stacked with other promotion types.

b. Upgrade Program
Definition: Credit generated from the valuation of old devices for upgrades.
Process:
Visit the Upgrade Program page.
Submit your device for valuation.
Apply the credit to a new purchase.
Proceed to checkout with combined discounts.
Usage Rules:
Stackable with coupons and points.
Cannot be combined with other promotional strategies.

c. Flash Sale
Definition: Limited-time, limited-quantity discounted products.
Participation: Access the Flash Sale page and follow instructions.
Usage Rules:
Must be logged into an account.
No coupons, vouchers, or reward points can be applied.
Flash Sale items are processed separately and cannot be merged with regular orders.
Refer to the Flash Sale page for full terms and conditions. https://www.ecovacs.com/us/discount/flash-sale

4, Combinability Rules

a, Priority Order
The application sequence is as follows:
Threshold Discount/Upgrade Program credits
Regular Coupons
Vouchers
Reward Points
Note: Free Gift codes are entered during checkout for physical gifts only and hold no cash value.
Flash Sale orders are excluded from this priority order.

b, Combinability Logic
Allowed Combinations:
Different types of coupons (e.g., Coupon + Voucher).
Coupons + Promotions (except Flash Sales).
Prohibited Combinations:
Multiple coupons of the same type (e.g., two Regular Coupons).
Multiple promotions (e.g., Threshold Discount + Upgrade Program).
Flash Sales combined with any other discounts.

5, General Terms
a, All coupons and rewards are non-cashable and non-transferable.
b, Promotions may have independent validity periods. Please confirm expiration dates before use.
c, Users must manually select the optimal discount combination; the system does not automatically apply the best offer.
d, The platform reserves the right to cancel orders suspected of fraudulent activity.
e, For inquiries, please contact Customer Support: support.us@ecovacs.com