The robot is unable to update firmware.

Updated on 2023/09/14
Unable to update firmware?
1. Check whether DEEBOT is in charging state.
2. Check DEEBOT’s remaining battery charge. If DEEBOT’s battery is low or empty, the firmware upgrade cannot be performed. It is recommended to upgrade after 3 hours of charging.

Firmware fails to update?
1. Please place the DEEBOT and station in a location with a strong network signal. If DEEBOT is located in a location with a weak signal, it may experience a download timeout and the upgrade may fail.
2. Check if the station can control the robot. You can tap the start/pause button on the station and observe the outcome. If there is no response, the upgrade will fail. You can try to pair the robot and station again and then try the upgrade again after the pairing is successful.
Was this article helpful?
Rates from 0–36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR or 4 interest free payments of $200 every 2 weeks.