The rain sensor malfunctioned, what should I do?
Updated on 2026/01/28
1. Rain protection triggered despite no rain outdoors: The rain sensor is highly sensitive. Prolonged contact with the sensor terminals or moisture on them can activate rain protection. Gently wipe the rain sensor with a cloth or fine sandpaper.
2. Rain protection remains active despite no rain outdoors: 2.1 Verify if Rain Delay is enabled in the app. 2.2 The device defaults to deactivating protection 3 hours after rain stops. Adjust the delay time in the app. 2.3 The rain sensor detects ambient humidity. Mowing won't start immediately after rain ceases. Manually disable rain protection if you need to mow.
3. Rain delay adjusted to resume operation immediately after rain stops, yet no operation despite no rain outdoors: Modified rain delay settings take effect automatically upon the next rain protection trigger. For immediate effect, disable then re-enable the rain protection feature; it will then operate according to the latest settings.
4. The machine does not return to the station during rain: First, check in the mobile app whether the rain protection function is disabled. If enabled, dust may have accumulated on the sensor surface. Clean the sensor surface with a cloth. Regular cleaning and maintenance are recommended.
If the above methods fail to resolve the issue, please contact Ecovacs after-sales service.
2. Rain protection remains active despite no rain outdoors: 2.1 Verify if Rain Delay is enabled in the app. 2.2 The device defaults to deactivating protection 3 hours after rain stops. Adjust the delay time in the app. 2.3 The rain sensor detects ambient humidity. Mowing won't start immediately after rain ceases. Manually disable rain protection if you need to mow.
3. Rain delay adjusted to resume operation immediately after rain stops, yet no operation despite no rain outdoors: Modified rain delay settings take effect automatically upon the next rain protection trigger. For immediate effect, disable then re-enable the rain protection feature; it will then operate according to the latest settings.
4. The machine does not return to the station during rain: First, check in the mobile app whether the rain protection function is disabled. If enabled, dust may have accumulated on the sensor surface. Clean the sensor surface with a cloth. Regular cleaning and maintenance are recommended.
If the above methods fail to resolve the issue, please contact Ecovacs after-sales service.