The robot maintains a larger distance from edges and cannot mop right up to them. How should this be handled?
Updated on 2026/01/22
You can try the following solutions:
To prevent scraping furniture, the default setting is 【Standard】, maintaining a safe distance from baseboards or obstacles. For closer cleaning, go to the app: 「ROBOT Advanced Settings」→「TruEdge 3.0」→ select 【Extreme】. The machine will then clean closer to the baseboards.
2、If you've already enabled [Extreme Mode] , but still feel the distance is too far, the Edge Sensor may be covered in dust. Wipe it clean and try again.
3、For special baseboards like stainless steel or dark matte finishes, the sensors may be affected. The robot maintaining a safety distance is normal behavior.
To prevent scraping furniture, the default setting is 【Standard】, maintaining a safe distance from baseboards or obstacles. For closer cleaning, go to the app: 「ROBOT Advanced Settings」→「TruEdge 3.0」→ select 【Extreme】. The machine will then clean closer to the baseboards.
2、If you've already enabled [Extreme Mode] , but still feel the distance is too far, the Edge Sensor may be covered in dust. Wipe it clean and try again.
3、For special baseboards like stainless steel or dark matte finishes, the sensors may be affected. The robot maintaining a safety distance is normal behavior.