Alarm: Abnormal cleaning sink
Updated on 2025/04/16
1. Make sure the mop washing tray is installed in place.
2. Make sure the overflow float is installed properly (please also check the magnet on the float).
3. Please check whether there is water in the mop washing tray:
①If there is no water
Check if the overflow float is obstructed. If so, clear debris and ensure it moves freely (it should snap back into place when released).
②If there is water
(1) Remove the dirty water tank, open the cover, and check the sealing ring for debris. Wipe it clean and secure the lid tightly.
(2)Remove and clean the plug, then reinstall. Ensure no debris blocks the tank-base connection.
(3)In the app, use the "auxiliary drain" feature. Observe if water is drained.
(4) If pumping fails, remove the tray, empty the water, clean the tray and reinstall.
(5).Re-plug the power switch of the station, use the mopping function again to observe the waste water drained situation.
2. Make sure the overflow float is installed properly (please also check the magnet on the float).
3. Please check whether there is water in the mop washing tray:
①If there is no water
Check if the overflow float is obstructed. If so, clear debris and ensure it moves freely (it should snap back into place when released).
②If there is water
(1) Remove the dirty water tank, open the cover, and check the sealing ring for debris. Wipe it clean and secure the lid tightly.
(2)Remove and clean the plug, then reinstall. Ensure no debris blocks the tank-base connection.
(3)In the app, use the "auxiliary drain" feature. Observe if water is drained.
(4) If pumping fails, remove the tray, empty the water, clean the tray and reinstall.
(5).Re-plug the power switch of the station, use the mopping function again to observe the waste water drained situation.