Why doesn't the main brush rotate while DEEBOT is cleaning?

Updated on 2020/07/15

(1) When the battery level is low, DEEBOT will automatically switch to Returning to the Charging Dock mode. In Returning to the Charging Dock mode, the side brush does not rotate. DEEBOT can clean as normal after recharging.
(2) There is debris in the main brush or the main brush is stuck. Remove and clean the main brush, then reattach and use as normal.
(3) If the problem persists, please contact ECOVACS Customer Service.

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