The DEEBOT has trouble returning to or finding the charging dock.
Updated on 2020/07/15
● Please make sure that the charging dock is powered on;
● Please ensure that there are no obstacles within 0.5m/1.64 feet on the left and right side, and 1.5m/4.92 feet in front of the charging dock, and that there are no reflective objects around it;
● Please ensure that DEEBOT is not blocked by any virtual boundaries when returning to the charging dock, and delete the virtual boundary if necessary;
● If you move DEEBOT when it is cleaning or returning to the charging dock, DEEBOT may lose its location on the map and cannot return to the dock according to the planned path, in which case it will have to search for the dock, resulting in a longer returning time
● Please ensure that there are no obstacles within 0.5m/1.64 feet on the left and right side, and 1.5m/4.92 feet in front of the charging dock, and that there are no reflective objects around it;
● Please ensure that DEEBOT is not blocked by any virtual boundaries when returning to the charging dock, and delete the virtual boundary if necessary;
● If you move DEEBOT when it is cleaning or returning to the charging dock, DEEBOT may lose its location on the map and cannot return to the dock according to the planned path, in which case it will have to search for the dock, resulting in a longer returning time