DEEBOT OZMO 920

A Premium Robotic Cleaner with Superior Features and Design for Better Vacuuming & Mopping
Subscribe now to receive our Usage Guide that helps you learn more about how to use your DEEBOT! Also be the first one to know about our deals.
Subscribe now to receive our Usage Guide that helps you learn more about how to use your DEEBOT! Also be the first one to know about our deals.
181706_8698
Robots and Accessories Maintenance
Making your first map with your OZMO 920 / 950 / T5
What's the difference between the OZMO 920 and the OZMO 950?
Continuous Cleaning Feature on your OZMO 920 / 950
Connecting your DEEBOT to the Ecovacs Home App
Make sure your DEEBOT is on.
What's the serial number? Where can I find it?
The DEEBOT has received a firmware upgrade reminder, but why can't it complete the upgrade?
How to reset my DEEBOT?
What should I know when my DEEBOT is generating a map?
The DEEBOT has trouble returning to or finding the charging dock.
My house has a very large surface area, so my DEEBOT is unable to finish mapping. What should I do?
Can DEEBOT mop on the floor with accumulated water?
Why is the map in the DEEBOT app lost and how can I restore a lost map?
What should I do when the DEEBOT gets stuck under the furniture and cannot finish the cleaning?
What is Continuous Cleaning? Why doesn't it work sometimes?
What should I do if the DEEBOT has become stuck underneath furniture and is unable to finish cleaning?
Can I keep DEEBOT on the Charging Dock for an extended period of time?
DEEBOT is cleaning with a louder noise than normal. What should I do?
Why won't the DEEBOT perform scheduled tasks?
Why does DEEBOT map disappear on the App after turning off the power switch on DEEBOT? What should I do?
DEEBOT did not detect a drop off, like stairs. What should I do?
Losing and Recovering Maps
Virtual Boundaries with your OZMO 920 / 950 / T5
Mopping with your OZMO 920 / 950 / T5
Why do maps overlap in the DEEBOT app and how do I solve this issue?
What are the advanced features of DEEBOT and how can I use them?
What should I do when the DEEBOT goes down a stair during cleaning and cannot come back up?
Why aren’t the Main Brush and/or Side Brushes rotating when DEEBOT is cleaning? What Should I do?
What should be done if DEEBOT accidentally vacuums up liquid?
Why does DEEBOT spill dust when I move the robot manually?
Why it takes too long before the mop getting completely wet? / Why is the DEEBOT leaving the floor too dry at the beginning of the clean cycle?
Will my DEEBOT work on dark or black surface ?
What should I do when the DEEBOT gets tangled and cannot finish the cleaning?
The water is not spraying out from the DEEBOT. What should I do?
When I click "Forgot password", I don't receive an authentication email.
The water is spraying out at the beginning of the cycle, but not at the end. What should I do?
I bought a DEEBOT in China but can’t use it in the country I'm in. What should I do?
Why does DEEBOT move around in circles and backwards after starting up?
What does DEEBOT do if it meets an obstacle, like furniture?

Instruction Manuals

DEEBOT OZMO 920 - EN, FR-CA, ES-LATAM.pdf
download

Quick Start Guide

Quick Start Guide - DEEBOT OZMO 920-EN, FR-CA, ES-LATAM.pdf
download
012009_9274
Disposable Mopping Pads for OZMO 950/T5/OZMO 920/N7
Competiable with DEEBOT OZMO 950/T5/OZMO 920/N7
LEARN MORE
140844_1600
Buddy Kit for N8 PRO+/N8/N8+/T8/T8 AIVI
Main Brush x1, Side Brush x4, Sponge&Filter x3
LEARN MORE

tel

Contact Us
E-mail:
support.us@ecovacs.com
Tel:
1 844 326 8227
Working time
Mon. - Fri. from 9 AM - 9 PM EST ; Sat. and Sun. and holidays from 9 AM - 6 PM EST