Why is the GOAT failing to return to charge after completing map learning?
Updated on 2024/03/20
(1) Confirm if the docking station is faulty: Whether the docking station indicator is solid red.
*In case of a docking station fault, ECOVACS Customer Care should be contacted.
(2) Check whether the signal cable connection between the charging pile and the chassis of the docking station is abnormal: Whether the docking station indicator is blinking red.
(3) Check whether the docking station is not powered on or is powered off halfway.
(4) Check whether the docking station has been moved to another position.
(5) Check whether the route for returning to charge has been blocked or there are obstacles within 2 meters of the docking station.
(6) Check whether the white reflective film inside the docking station is covered or damaged.
(7) Check if there is copper rust on the electrodes on the docking station or GOAT. If there is, wipe it off.
(8) Check if there are reflective objects near the docking station similar to the white reflective film inside the docking station (for example: deployed umbrellas, highly reflective metal railings, reflective straps, shoes and laces of fluorescent material, reflective mirrors, reflective signposts, etc.) that are misleading the GOAT.
(9) Check if the surround-view camera on the top of the GOAT mower and the AI camera at the front are clean.
If the robot is still not able to return and recharge, please remap and try again
*In case of a docking station fault, ECOVACS Customer Care should be contacted.
(2) Check whether the signal cable connection between the charging pile and the chassis of the docking station is abnormal: Whether the docking station indicator is blinking red.
(3) Check whether the docking station is not powered on or is powered off halfway.
(4) Check whether the docking station has been moved to another position.
(5) Check whether the route for returning to charge has been blocked or there are obstacles within 2 meters of the docking station.
(6) Check whether the white reflective film inside the docking station is covered or damaged.
(7) Check if there is copper rust on the electrodes on the docking station or GOAT. If there is, wipe it off.
(8) Check if there are reflective objects near the docking station similar to the white reflective film inside the docking station (for example: deployed umbrellas, highly reflective metal railings, reflective straps, shoes and laces of fluorescent material, reflective mirrors, reflective signposts, etc.) that are misleading the GOAT.
(9) Check if the surround-view camera on the top of the GOAT mower and the AI camera at the front are clean.
If the robot is still not able to return and recharge, please remap and try again