When I click "Forgot password", I don't receive an authentication email.

Updated on 2020/07/15
● Please double-check your email inbox to see whether an email with the sender name “ECOVACS Robotics” has been sent to your junk email folder. If it has, please add ECOVACS Robotics to your list of trusted contacts.
● If you are still unable to find your authentication email and it is not in your junk email folder, please contact Ecovacs Customer Service to resolve this problem. As our email still doesn’t cover 100% of domain names, we will continue to add email addresses to Ecovacs’ whitelist a few small groups at a time.
● If the problem persists, please contact Ecovacs Customer Service.
Was this article helpful?
Rates from 0–36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see affirm.com/licenses. For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR or 4 interest free payments of $200 every 2 weeks.