DEEBOT did not detect a drop off, like stairs. What should I do?

Updated on 2020/07/15
The anti-Drop Sensors may be too dirty. Wipe the Anti-Drop Sensors with a dry mop to maintain their effectiveness.

If the problem persists, please contact ECOVACS Customer Service
Was this article helpful?
Rates from 0–36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR or 4 interest free payments of $200 every 2 weeks.