Promotion Types and Definitions
1. Coupon Codes
a. Regular Coupons (Coupon)
Definition: Discount coupon codes that deduct a fixed amount or percentage from the order total. Manual code entry is required at the checkout page.
Display Location: Product detail pages, "Discount Coupon" section in the user account (subject to operational adjustments).
Usage Rules:
Limited to one coupon per order.
Cannot be combined with other coupons of the same type; however, they can be stacked with other promotion types.
b. Vouchers
Definition: Electronic cash vouchers issued free of charge or purchased, which directly offset the order value.
Display Location: "My Coupons" section in the user account (login required).
Usage Rules:
Limited to one voucher per order.
Cannot be combined with vouchers of the same type; stackable with other promotion types.
c. Free Gift Vouchers
Definition: Electronic coupons redeemable for free items (e.g., accessories) via a unique code.
Distribution: Issued through campaigns or targeted notifications.
Usage Rules:
Subject to specific redemption conditions.
Cannot be combined with free gift vouchers of the same type; stackable with other promotion types.
2. Reward Points
Definition: Virtual points earned through purchases or by completing tasks.
Redemption: Can be used to deduct order value or exchange for specified benefits (refer to https://www.ecovacs.com/uk/ecovacs-club/ecovacs-points for more details on points).
Usage Rules:
100 points = £1
Applied during the final checkout stage (up to 30% discount on main products, 10% on accessories).
3. Promotional Strategies
a. Threshold Discount
Definition: Tiered discounts based on the number of items purchased (e.g., 10% off for 1 item, 15% off for 2 items).
Trigger: Automatically applied when the specified quantity thresholds are met.
Usage Rules:
Given priority in discount calculations and can be stacked with other promotion types.
4. Combinability Rules
a. Priority Order
The application sequence is as follows:
Threshold Discount
Regular Coupons
Vouchers
Reward Points
Note: Free Gift codes are entered during checkout for physical gifts only and hold no cash value.
b. Combinability Logic
Allowed Combinations:
Different types of coupons (e.g., Coupon + Voucher).
Coupons + Promotions.
Prohibited Combinations:
Multiple coupons of the same type (e.g., two Regular Coupons).
Multiple promotions.
5. General Terms
a. All coupons and rewards are non-cashable and non-transferable.
b. Promotions may have independent validity periods. Please confirm expiration dates before use.
c. Users must manually select the optimal discount combination; the system does not automatically apply the best offer.
d. The platform reserves the right to cancel orders suspected of fraudulent activity.
e. For inquiries, please contact Customer Support: service-uk@ecovacs.com