· Make sure that you have disabled mobile data on the phone, such as mobile 4G network
· Make sure the robot is connected to your phone via Wi-Fi
If the robot Wi-Fi "ECOVACS_xxxx" is not found in the network settings, restart the robot (press and hold the RESET button until a startup sound plays) and the router, exit the App and try again
2、【2】、【10002】、【10024】：Program error· Reopen the App, restart the robot and try configuring the network again
3、【3】：Invalid login· Log in to your account again and reconfigure the network
4、【10000】、【10020】、【10021】：Mobile device disconnected· Make sure the mobile device and home Wi-Fi both have a Internet connection
5、【10006】、【10011】：Network setup timed out· Make sure the mobile device and home Wi-Fi both have a Internet connection
6、【10010】、【10018】、【10025】：Unable to connect the robot to the network· Make sure that the robot is in an area with good Wi-Fi coverage. We recommend using the robot within 3 m of the scope of your home Wi-Fi
· Make sure that the robot is turned on. Press the "Reset" button, and then the Wi-Fi indicator will blink
· Make sure that the home Wi-Fi password you"'ve entered is correct
· Make sure that the home Wi-Fi connected to the robot is a 2.4GHz network
· Make sure that the home Wi-Fi connected to the mobile device is the same as that connected to the robot
7、【10503】：Network setup information reception timed out· While waiting for the network setup to complete, make sure the phone is continuously connected to the Wi-Fi network starting with "ECOVACS_xxxx" before the progress bar reaches 50%
8、If there is another error code, try again