Hotline Service

America
Canada
support.us@ecovacs.com
1 844 326 8227 (English);1 833 567 4103 (French)
Mon-Fri, 9:00 - 21:00;  Sat-Sun, 9:00 - 18:00 EST
Mon-Fri, 9:00 – 18:00 EST (French)
United States
support.us@ecovacs.com
1 844 326 8227
Mon. - Fri. from 9 AM - 9 PM EST ; Sat. and Sun. and holidays from 9 AM - 6 PM EST
APJ
Australia
support.au@service.ecovacs.com
+61 1800 413 680
Mon-Sun, 9:00 - 21:00 AEDT
8:00 - 20:00 AEST
Australia
service.au@ecovacs.com
1800 413 680
Mon-Sun, 9:00 - 21:00 AEDT
8:00 - 20:00 AEST
China Mainland
-
400-886-8888
Mon-Sun, 9:00 - 20:00
Hong Kong
support.hk@service.ecovacs.com
800 90 6018
Mon-Fri, 9:00 - 18:00
India
info@ecovacsindia.in
1800 258 8085
Mon-Sat, 10 am - 6 pm
India
customerservice.in@ecovacs.com
1800 258 8085
Mon-Sat, 10 am - 6 pm
Indonesia
customerservice.id@ecovacs.com
+62 0811-3225-6666
Monday - Sunday 09.00 AM - 24.00 PM
Indonesia
mazuta.care@mazuta.id
1500-699
Mon-Fri, 9:00 - 17:00
Japan
support.jp@ecovacs.com
アフターサービス専用:0120-539-639
受付時間:午前9時.~午後18時まで (土·日·祝日除く)
Japan
.1対1のカスタマーサービスガイダンス
受付時間:午前9時~午後18時まで (土·日·祝日除く)
Japan
service.jp@ecovacs.com
アフターサービス専用:0120-539-639
受付時間:午前9時~午後18時まで (土·日·祝日除く)
Korea
support.kr@ecovacs.com
15888416
Mon-Fri, 9:00 - 18:00
Malaysia
askwarranty.my@gmail.com
+6012-3151799 (Whatsapp / Text Only)
Mon-Fri: 9:30 AM - 5:30 PM Saturday: 930 AM - 4:30 PM
New Zealand
support.nz@service.ecovacs.com
800 447 918
Mon-Fri, 10:00 - 19:00 NZDT; 9:00 - 18:00 NZST
Philippines
support.apac@service.ecovacs.com
-
Mon-Fri, 9:00 - 18:00
Singapore
askwarranty@gmail.com
+65 9230 5183‬ (WhatsApp only)
Working time Mon-Fri: 9:30AM - 5:30PM (Lunch Hour: 1PM - 2PM) Sat: 9:30AM – 12:30PM Closed on Sunday and public holidays
Taiwan,China
support.tw@service.ecovacs.com
00801 491 762
週一到週五 9:00-18:00（例假日休息）
Thailand
customerservice.th@ecovacs.com
02-114-8683
Mon-Sat, 9:00 - 17:00
The United Arab Emirates
info@ecovacsme.com
Vietnam
info@giga.vn
0966.061.170
Mon-Sun, 8:00 - 22:00
EMEA
Austria
service-at@ecovacs.com
0720-204088 (Ortstarif)
Montag - Freitag 9 Uhr - 21 Uhr,Wochenende und Feiertage 9 - 18 Uhr
Belgium
service-be@ecovacs.com
0800-38089
Mon-Fri, 9:00 - 17:00
Croatia
service-hr@ecovacs.com
0800-806241
pon - pet, 9:00 - 17:30
Czech Republic
service-cz@ecovacs.com
800-143929 (Zdarma)
Mon-Fri, 8:00 - 17:00
Denmark
service-dk@ecovacs.com
80 83 10 23
Mandag – fredag kl. 9:00-17:00
Weekend/helligdage: Lukket
Estonia
service-ee@ecovacs.com
800-0112008 (Tasuta)
Mon-Fri, 8:00 - 17:00
Finland
service-fi@ecovacs.com
0800 412831 (ilmainen)
10:00–18:00
France
service-fr@ecovacs.com
0805 111 510
Du lundi au vendredi, de 9h00 à 13h00 - 14h00 à 18h00 (gratuit)
Germany
service-de@ecovacs.com
0800 660 555 0
Montag - Freitag 9 Uhr - 21 Uhr ,Wochenende und Feiertage 9 - 18 Uhr
Greece
N.A.
-
-
Hungary
service-hu@ecovacs.com
061-9989701 (helyi díj )
Mon-Fri, 8:30 - 17:00
Iraq
Bilad.alakhia.co.ltd@gmail.com
009647701960962
009647838526002
10:00 am to 06:00 pm
Ireland
service-uk@ecovacs.com
1800-945200
Mon-Fri, 8:00–16:00
Israel
support@ronlight.co.il
073-244-6060
Sun-Thur, 9:00 - 17:00
Israel
info@electro-gal.co.il
036745988 & 036769471
Mon-Fri, 9:00 - 17:00
Italy
service-it@ecovacs.com
800 697957
Dal lunedì al venerdì dalle 9:00 alle 13:00; dalle 14:00 alle 18:00 (gratuito)
Latvia
service-lv@ecovacs.com
6-5 90 19 15 (vietējā likme)
Mon-Fri, 8:00 - 17:00
Lithuania
ecovacs.support@accdistribution.eu
+37066591594
pirmadienį–penktadienį nuo 8:00 iki 17:00 val (vietinis tarifas)
Luxembourg
service-lu@ecovacs.com
800-24365 (kostenfrei)
Mon-Fri, 9:00 - 18:00
Malta
service-mt@ecovacs.com
800-62877
Mon-Fri, 9:00–17:00
Netherlands
service-nl@ecovacs.com
0800-0238323
Maandag - Vrijdag 9-17 (gratis)
Norway
service-no@ecovacs.com
800-14539 (gratis)
Mon-Fri, 9:00-17:00
Poland
service-pl@ecovacs-europe.com
00800-1216784 (Wolna)
pon.-pt., 9:00–18:00
Portugal
service-pt@ecovacs-europe.com
800-860205 (grátis)
Segunda a sexta-feira, de 8.00 a 16.00
Romania
service-ro@ecovacs.com
0800-890255
Program de funcționare: De luni până vineri, de la 8:30 la 17:30 (apel gratuit)
Russia
ru.info@ecovacs.com
Saudi Arabia
customercare-sa@gatemea.com
800 1111 811
Sun-Thur, 9:00 - 17:00
Slovakia
service-sk@ecovacs.com
0800-002536 (bezplatné)
Mon-Fri, 8:00 - 17:00
Slovenia
service-si@ecovacs.com
0800-81640
Mon-Fri, 9:00 - 17:30
South Africa
ecovacs.support@sensofinity.com
021 201 1131
Mon-Fri, 9:00 - 17:00
South Africa
support@bneta.co.za
011 032 7900 / 011 032 7905
Service Time (local time): Mon. - Thur. 8:00 am - 4:30 pm; Friday 8:00 am - 3:30pm
Spain
service-es@ecovacs-europe.com
800-810319
De lunes a viernes de 9.00 a 17.00 (gratis)
Sweden
service-se@ecovacs.com
0200-753382 (gratis)
Mån-fre, 9:00–17:00
Switzerland
service-ch@ecovacs.com
0800-802806 (kostenfrei,gratuito,gratuit)
Montag - Freitag 9 Uhr - 21 Uhr,Wochenende und Feiertage 9 - 18 Uhr
Turkey
ecovacsdestek@santis.com.tr
0850 480 23 13
Mon-Fri, 09:00 - 17:30
Ukraine
service@citrus.com.ua
093 170 20 33
Mon-Sun, 9:00 - 20:00
United Kingdom
service.uk@ecovacs.com
020-30089783 (local rates apply)
Mon-Fri, 8am - 4pm
United Kingdom
service-uk@ecovacs.com
020-30089783 (local rates apply)
United Kingdom
service-uk@ecovacs.com
020-30089783 (local rates apply)
Mon-Fri, 8am - 4pm
America
APJ
EMEA
NBD
Canada
support.us@ecovacs.com
1 844 326 8227 (English);1 833 567 4103 (French)
Mon-Fri, 9:00 - 21:00;  Sat-Sun, 9:00 - 18:00 EST
Mon-Fri, 9:00 – 18:00 EST (French)
United States
support.us@ecovacs.com
1 844 326 8227
Mon. - Fri. from 9 AM - 9 PM EST ; Sat. and Sun. and holidays from 9 AM - 6 PM EST

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