Why does the robot sometimes fail to avoid obstacles?
Bijgewerkt op 2026/04/21
1.Sensor Maintenance: The structured light sensor and AI camera may be covered in dust. It is recommended to gently wipe them clean with a soft, dry tissue.
2.Normal Operation: To maximize cleaning coverage, the robot may occasionally make light contact with objects. This is a normal part of its cleaning pattern.
3.Persistent Issues: If the robot is repeatedly bumping into furniture with significant force, please contact ECOVACS after-sales customer service for further assistance.
4.Environmental Factors: The robot's obstacle avoidance may be less effective in certain conditions, such as in direct, strong sunlight, or when encountering highly reflective surfaces like glass panels, mirrors, or other glossy objects.
2.Normal Operation: To maximize cleaning coverage, the robot may occasionally make light contact with objects. This is a normal part of its cleaning pattern.
3.Persistent Issues: If the robot is repeatedly bumping into furniture with significant force, please contact ECOVACS after-sales customer service for further assistance.
4.Environmental Factors: The robot's obstacle avoidance may be less effective in certain conditions, such as in direct, strong sunlight, or when encountering highly reflective surfaces like glass panels, mirrors, or other glossy objects.