DEEBOT N10 PLUS

The standard for delivering an uncompromising clean
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Subscribe now to receive our Usage Guide that helps you learn more about how to use your DEEBOT! Also be the first one to know about our deals.
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Network requirements for DEEBOT to connect to the ECOVACS HOME App
DEEBOT cannot find the charging dock
DEEBOT created a map that is confusing/skewed/overlaid/incomplete
Upgrade your DEEBOT - firmware upgrade
Missing maps
The ECOVACS HOME App displays that DEEBOT is offline.
Mapping/Multi-floor map saving/replacing/switching
Why does DEEBOT N10 not start auto-emptying when it returns to the docking station?
DEEBOT will not turn around after hitting an obstacle when cleaning
How to use area cleaning and custom cleaning?
Why won't my robot perform resumed cleaning?
How to clean the side brushes?
The driving wheels are stuck or not clean.
Reservoir does not drain
Waste in the DEEBOT dust compartment is not sucked up completely after automatic emptying is enabled
Instructions for using Auto-Empty Station/Dust Bag
DEEBOT N10 misses some rooms while cleaning.
DEEBOT N10 cannot find the docking station or has difficulty returning to the docking station in Mopping mode.
How can I remove hair from the Side Brush/Main Brush of DEEBOT?
Tips for the scheduled cleaning
Can I wash the Dust Bin in DEEBOT with water and how do I wash it?
Why have DEEBOT's lights and voice response both turned off?
DEEBOT does not finish cleaning after returning to the dock to charge in Continuous Clean mode. Why?
Why does DEEBOT fail to completely detect carpets? Why does it recognize carpets as floors?
While DEEBOT is cleaning, why does it become louder when moving to the carpet?
DEEBOT returns to the docking station for charging before it has finished cleaning.
DEEBOT N10 cannot go over a 20 mm threshold.
Maintaining your robot
The dust collection cabin of the docking station is dirty.
How many dust-emptying modes does the docking station have?
Why does the dust collection cabin in the docking station turn black or smell?
Why won't my robot find or return to the base station?
Why does the docking station smell when emptying?
I can't open the dust collection cabin of the docking station.
The maps in the App is skewed or overlapping.
Why does DEEBOT keep failing when trying to create the initial map?
After the robot has created a map and started cleaning, why does it lose the map or start creating the map again?
The map that the DEEBOT created is incomplete.
Why are new maps slanted?
After quick mapping, I did a whole-house cleaning. Why did the areas change in the map?
Areas are not generated after quick mapping.
Manually divide areas on the map or do quick mapping on an existing map, some areas are connected together on the map?
I already have a map. Can I use quick mapping to save multiple maps?
DEEBOT has finished mapping and has prompted a map is generated. Why can't I edit it?
Why cannot the robot connect to the app even after completing network setup?
Upgrade your DEEBOT - firmware upgrade
The driving wheels are stuck or not clean.
How to clean the side brushes?
How to clean the main brush?
Why won't my robot perform resumed cleaning?
The ECOVACS HOME App displays that DEEBOT is offline.
How to use area cleaning and custom cleaning?
Unable to charge/fully charge DEEBOT
DEEBOT produces a strange/loud noise when cleaning
DEEBOT will not turn around after hitting an obstacle when cleaning
DEEBOT created a map that is confusing/skewed/overlaid/incomplete
Missing maps
Reservoir does not drain
DEEBOT cannot find the charging dock
Network requirements for DEEBOT to connect to the ECOVACS HOME App
Mapping/Multi-floor map saving/replacing/switching
DEEBOT produces a strange/loud noise when cleaning

Instruction Manuals

DEEBOT N10 PLUS - EN,FR-CA,ES-LA.pdf
download

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Contact Us
E-mail:
support.nz@service.ecovacs.com
Tel:
800 447 918
Working time
Mon-Fri, 10:00 - 19:00 NZDT; 9:00 - 18:00 NZST