Service Hotline

America
Canada
support.us@ecovacs.com
1 844 326 8227 (English);1 833 567 4103 (French)
Mon-Fri, 9:00 - 21:00;  Sat-Sun, 9:00 - 18:00 EST
Mon-Fri, 9:00 – 18:00 EST (French)
United States
support.us@ecovacs.com
1 844 326 8227
Mon. - Fri. from 9 AM - 9 PM EST ; Sat. and Sun. and holidays from 9 AM - 6 PM EST
APJ
Australia
support.au@service.ecovacs.com
+61 1800 413 680
Mon-Sun, 9:00 - 21:00 AEDT
8:00 - 20:00 AEST
Australia
service.au@ecovacs.com
1800 413 680
Mon-Sun, 9:00 - 21:00 AEDT
8:00 - 20:00 AEST
China Mainland
-
400-886-8888
Mon-Sun, 9:00 - 20:00
Hong Kong
support.hk@service.ecovacs.com
800 90 6018
Mon-Fri, 9:00 - 18:00
India
customerservice.in@ecovacs.com
1800 258 8085
Mon-Sat, 10 am - 6 pm
Indonesia
customerservice.id@ecovacs.com
+62 0811-3225-6666
Monday - Sunday 09.00 AM - 24.00 PM
Indonesia
mazuta.care@mazuta.id
1500-699
Mon-Fri, 9:00 - 17:00
Iraq
Bilad.alakhia.co.ltd@gmail.com
009647701960962
009647838526002
10:00 am to 06:00 pm
Israel
info@electro-gal.co.il
036745988 & 036769471
Mon-Fri, 9:00 - 17:00
Israel
support@ronlight.co.il
073-244-6060
Sun-Thur, 9:00 - 17:00
Japan
service.jp@ecovacs.com
0120-539-639
Mon-Fri, 9:00 - 18:00
Japan
support.jp@ecovacs.com
0120-539-639
Mon-Fri, 9:00 - 18:00
Korea
support.kr@ecovacs.com
15888416
Mon-Fri, 9:00 - 18:00
Malaysia
askwarranty.my@gmail.com
+60127114600 (Whatsapp Text， only for text)
Mon- Fri, 9.30 am to 5.30 pm
Malaysia
customerservice.my@ecovacs.com
+60 3 7773 3788
Mon- Fri, 9.30 am to 5.30 pm
New Zealand
support.nz@service.ecovacs.com
800 447 918
Mon-Fri, 10:00 - 19:00 NZDT; 9:00 - 18:00 NZST
Philippines
support.apac@service.ecovacs.com
-
Mon-Fri, 9:00 - 18:00
Saudi Arabia
support.apac@service.ecovacs.com
-
Mon-Fri, 9:00 - 18:00
Singapore
askwarranty@gmail.com
+65 9230 5183‬ (WhatsApp only)
Working time Mon-Fri: 9:30AM - 5:30PM (Lunch Hour: 1PM - 2PM) Sat: 9:30AM – 12:30PM Closed on Sunday and public holidays
Taiwan,China
support.tw@service.ecovacs.com
00801 491 762
週一到週五 9:00-18:00（例假日休息）
Thailand
customerservice.th@ecovacs.com
02-114-8683
Mon-Sat, 9:00 - 17:00
The United Arab Emirates
-
-
Vietnam
info@giga.vn
0966.061.170
Mon-Sun, 8:00 - 22:00
EMEA
Austria
service-at@ecovacs-europe.com
0720-204088 (Ortstarif)
Mon-Fri, 9:00 - 18:00
Belgium
service-be@ecovacs-europe.com
0800-38089
Mon-Fri, 9:00 - 17:00
Croatia
service-hr@ecovacs-europe.com
0800-806241
pon - pet, 9:00 - 17:30
Czech Republic
service-cz@ecovacs-europe.com
800-143929 (Zdarma)
Mon-Fri, 8:00 - 17:00
Denmark
service-dk@ecovacs-europe.com
80 83 10 23
Mandag – fredag kl. 9:00-17:00
Weekend/helligdage: Lukket
Estonia
service-ee@ecovacs-europe.com
800-0112008 (Tasuta)
Mon-Fri, 8:00 - 17:00
Finland
service-fi@ecovacs-europe.com
0800 412831 (ilmainen)
10:00–18:00
France
service-fr@ecovacs-europe.com
0805 111 510
Du lundi au vendredi, de 9h00 à 13h00 - 14h00 à 18h00 (gratuit)
Germany
service-de@ecovacs-europe.com
0800 660 555 0
Montag-Freitag von 9-18 Uhr (kostenlos)
Greece
N.A.
-
-
Hungary
service-hu@ecovacs-europe.com
061-9989701 (helyi díj )
Mon-Fri, 8:30 - 17:00
Ireland
service-uk@ecovacs-europe.com
1800-945200
Mon-Fri, 8:00–16:00
Italy
service-it@ecovacs-europe.com
800 697957
Dal lunedì al venerdì dalle 9:00 alle 13:00; dalle 14:00 alle 18:00 (gratuito)
Latvia
service-lv@ecovacs-europe.com
6-6090575 (vietējā likme)
Mon-Fri, 8:00 - 17:00
Lithuania
service-lt@ecovacs-europe.com
52140827
pirmadienį–penktadienį nuo 8:00 iki 17:00 val (vietinis tarifas)
Luxembourg
service-lu@ecovacs-europe.com
800-24365 (kostenfrei)
Mon-Fri, 9:00 - 18:00
Malta
service-mt@ecovacs-europe.com
800-62877
Mon-Fri, 9:00–17:00
Netherlands
service-nl@ecovacs-europe.com
0800-0238323
Maandag - Vrijdag 9-17 (gratis)
Norway
service-no@ecovacs-europe.com
800-14539 (gratis)
Mon-Fri, 9:00-17:00
Poland
service-pl@ecovacs-europe.com
00800-1216784 (Wolna)
pon.-pt., 9:00–18:00
Portugal
service-pt@ecovacs-europe.com
800-860205 (grátis)
Segunda a sexta-feira, de 8.00 a 16.00
Romania
service-ro@ecovacs.com
0800-890255
Program de funcționare: De luni până vineri, de la 8:30 la 17:30 (apel gratuit)
Russia
info@mobileservicesupport.ru
понедельник - пятница 10:00 - 18:00 по московскому времени
Slovakia
service-sk@ecovacs-europe.com
0800-002536 (bezplatné)
Mon-Fri, 8:00 - 17:00
Slovenia
service-si@ecovacs-europe.com
0800-81640
Mon-Fri, 9:00 - 17:30
Spain
service-es@ecovacs-europe.com
800-810319
De lunes a viernes de 9.00 a 17.00 (gratis)
Sweden
service-se@ecovacs-europe.com
0200-753382 (gratis)
Mån-fre, 9:00–17:00
Switzerland
service-ch@ecovacs-europe.com
0800-802806 (kostenfrei,gratuito,gratuit)
9:00 - 18:00
Turkey
support@tazaar.com
0850 911 07 24
Mon-Fri, 9:00 – 17:00
Sat, 9:00 – 14:00
Ukraine
service-ua@ecovacs-europe.com
675407292
Mon-Fri, 8:00 - 21:00; Sat-Sun, 9:00 - 20:00
Ukraine
service@citrus.com.ua
093 170 20 33
Mon-Sun, 9:00 - 20:00
United Kingdom
service.uk@ecovacs.com
020-30089783
(local rates apply) Mon-Fri, 8am - 4pm
United Kingdom
service-uk@ecovacs-europe.com
020-30089783 (local rates apply)
Mon-Fri, 8am - 4pm
United Kingdom
service-uk@ecovacs-europe.com
020-30089783 (local rates apply)
Mon-Fri, 8am - 4pm
America
APJ
EMEA
Canada
support.us@ecovacs.com
1 844 326 8227 (English);1 833 567 4103 (French)
Mon-Fri, 9:00 - 21:00;  Sat-Sun, 9:00 - 18:00 EST
Mon-Fri, 9:00 – 18:00 EST (French)
United States
support.us@ecovacs.com
1 844 326 8227
Mon. - Fri. from 9 AM - 9 PM EST ; Sat. and Sun. and holidays from 9 AM - 6 PM EST

tel

Contactez-nous
E-mail:
service-lu@ecovacs-europe.com
Tel:
800-24365 (kostenfrei)
Horaires d'ouverture :
Mon-Fri, 9:00 - 18:00