Price Match Guarantee

 

Welcome to www.ecovacs.com/ca (the website). ECOVACS ROBOTICS HOLDINGS LIMITED (“ECOVACS”, “we”, “us” and “our”) provides price match guarantee within our website!
We’ll match the product price if you buy a qualifying model at ecovacs.com/ca then find the identical model for lower price at ecovacs.com/ca
We'll refund you the difference if the below terms are satisfied:
•    The price match guarantee is only valid for 30 days after you purchase.
•    If we lower our ECOVACS Official online price within 30 days of your purchase, we will match our lower price, upon request.
•    The product you purchased and the product advertised at a lower price must be within the same Territory of Canada.
•    Product must be a matching brand, model number and color to qualify as it appears on official ECOVACS online store.
•    We need you to provide the order number or email used when placing an order at ecovacs.com/ca to check and refund.
Our Price Match Guarantee does not cover:
•    ECOVACS ALL Accessories and Parts
•    Lower price which is the result of a violation of ECOVACS advertising policy or if doing so would result in a violation of a ECOVACS policy where the law permits.
Contact customer service to refund the difference:
•    Email: customerservice@ecovacs.com
•    Mon-Fri, 9:00 - 21:00;  Sat-Sun, 9:00 - 18:00 EST
* ECOVACS reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed.