App prompts that the robot is disconnected from the station. Or the station cannot control the robot.
Updated on 2023/05/25
1. If the DEEBOT has just been upgraded or restarted, it'll take a little time to respond. Please wait for 3 minutes before using.
2. The robot may go too far away from the base station. It’s recommended to use the App to control the robot in this case.
3. If the robot is near to the station, please check the connection status in the App first. If it’s disconnected, please try to re-pair the robot with the station in this way:
1) Reconnect the power to the station
2) Restart the robot
3) Place the robot in the base station, when it’s charging, wait for 10 seconds and the robot will re-pair with the station. You can check the connection status also in the App settings.
2. The robot may go too far away from the base station. It’s recommended to use the App to control the robot in this case.
3. If the robot is near to the station, please check the connection status in the App first. If it’s disconnected, please try to re-pair the robot with the station in this way:
1) Reconnect the power to the station
2) Restart the robot
3) Place the robot in the base station, when it’s charging, wait for 10 seconds and the robot will re-pair with the station. You can check the connection status also in the App settings.