Robot can't be charged, what can I do?
Updated on 2025/02/07
1.Please confirm that there is electricity in the socket and that the power cord of the station is correctly connected. At this time, the indicator light on the station lights up.
2.Remove the top cover, slide the power switch to “I” , and long press the power button to make it automatically return to the station to dock and charge.
3.If it can not be turned on, you can manually move the robot to the station to dock directly, power button light blinking white indicates that it is charging，and there will be a lightning icon in the app.
4.If manual or automatic charging is not possible, you can do so
①Please clean and wipe the charging contacts of the station and confirm that the rebound is normal.
②Please clean and wipe the charging contacts of the Robot.
After the above operations are completed, reconnect and observe. If still invalid, contact after-sales service.
2.Remove the top cover, slide the power switch to “I” , and long press the power button to make it automatically return to the station to dock and charge.
3.If it can not be turned on, you can manually move the robot to the station to dock directly, power button light blinking white indicates that it is charging，and there will be a lightning icon in the app.
4.If manual or automatic charging is not possible, you can do so
①Please clean and wipe the charging contacts of the station and confirm that the rebound is normal.
②Please clean and wipe the charging contacts of the Robot.
After the above operations are completed, reconnect and observe. If still invalid, contact after-sales service.