Auto-emptying cannot start when the N8 returns to the auto-empty station base.
Updated on 2024/12/26
(1) Please check that the base and main body of the station are correctly assembled as described in the user manual.
(2) Please check that the station's power cable is plugged into the socket and connected to the auto-empty station.
(3) The station's dust cover needs to be fully closed while auto-emptying is in progress.
(4) Please ensure that the disposable dust bag is fitted correctly.
(5) Auto-emptying will not start when Do Not Disturb mode is enabled in the user settings.
(6) Auto-emptying will not start when you tell DEEBOT to return to the station after you have finished using Video Manger.
(7) Auto-emptying will not start if you move DEEBOT back to the station by hand; it is only triggered when the device returns automatically.
If you have ruled out the issues above and the problem persists, please contact ECOVACS Customer Care.
(2) Please check that the station's power cable is plugged into the socket and connected to the auto-empty station.
(3) The station's dust cover needs to be fully closed while auto-emptying is in progress.
(4) Please ensure that the disposable dust bag is fitted correctly.
(5) Auto-emptying will not start when Do Not Disturb mode is enabled in the user settings.
(6) Auto-emptying will not start when you tell DEEBOT to return to the station after you have finished using Video Manger.
(7) Auto-emptying will not start if you move DEEBOT back to the station by hand; it is only triggered when the device returns automatically.
If you have ruled out the issues above and the problem persists, please contact ECOVACS Customer Care.